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Frequently Asked Questions

  • How do I book a Lowe’s Build-A-Birthday Party?

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  • What days and times are Lowe’s Build-A-Birthday Parties available?

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  • How much does a Lowe’s Build-A-Birthday Party cost?

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  • What payment types do you accept?

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  • How far in advance can I book my reservation?

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  • When do I need to report my final guest count? What happens if my guest count changes?

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  • How do I change the time and/or date of the party?

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  • What is your cancellation policy?

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  • What if I lost my confirmation number?

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  • How many guests can we invite?

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  • Are invitations provided? How do I invite guests?

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  • What ages are best for a Lowe’s Build-A-Birthday Party?

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  • Can I drop my kid off and come back after the party?

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  • What is included in the party?

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  • How long does the party last?

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  • When do we arrive for the party?

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  • Who handles the set up and clean up?

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  • Can I bring my own decorations?

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  • Can I bring my own food/snacks?

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  • Can I bring my own cake? Can it be refrigerated?

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  • What items can I bring to a party?

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  • What items am I not allowed to bring to a party?

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  • Do the guests need any special clothing or gear?

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  • Is safety equipment provided?

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  • Are we allowed to leave the kids at the party and shop at Lowe’s?

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Still have questions? Drop us a note at buildabirthday@lowes.com